![]() ![]() It is like „for the guests just the rests“ theme - there are all day and evening some plates from other guest with remaining food in the hallway, very unhygenic and looking not very tasty (see pictures) - all corridors are also full of sacks with used blankets, feels staff who deal with food in restaurant or at the bars are not wearing any gloves, they touch dishes or sometimes also food directly with bare hands, very unhygenic!!! (see picture) - some food you see every day, it looks like from 3 days ago and just heated up. The plastic cups they wash so quickly, they still smell from other customers, awful. ![]() ğor drinks everywhere (also at lunch and dinner) they use old looking plastic cups. Surprisingly the soda machines worked few steps away from the restaurant, at barefoot (pool bar). Assistant manager told us, it is because they ran out of Co2 so they are not able to run the soda machines. by the way at this time we were only guest in that vip club, who would we bother then? - many times in restaurant the soft drink machine runs out of all soft drinks, so we has to drink from 1,5L plastic bottles and share them also with other guests. of flight, with 2 small kids, to carry our things by ourselves back to reception - after beeing in new room, we could not close the balcony door, it was broken, the maintenance we had to call twice until finally somebody came - there is a safe in room but no instruction, we had again to call some technician to explain this to us - there is a huge fridge in room, but no possibility of bringing drinks to room, only by purchase from store, what is non sense in an all inclusive resort - we got told upon check in, we can use vip club for eat and drink, when we arrived there, they told us, kids are not allowed in there, so we had to search another place to eat, nobody inform us about that policy, we were tired and just want to eat sth fast. But the bellman did never appear, so we had after 12hrs. We were told, a bellman will come and pick our lagguage and bring us to another room. The room was horrible and we did not like the view. Here is a list of things we did not like about our stay: -ěefore our arrival we emailed to the resort a few times (about 3 weeks before arrival date) because we had some questions about our stay, all our emails remained unresponded - upon arrival nobody welcome me as IHG diamond member - upon arrival i did not received my IHG welcome points, i had to asked 2, 3 times the following days - Upon check in we got a room, what was told to us, it would be a room upgrade. But that is almost all what is good about this place. First of all, we has to say, the resort itself has a very very beautiful beach, calm ocean, what is good for kids, and the gardens/surroundings are nice as well. Montego Bay |8.81km from city center We have stayed nearly a week in the holiday inn resort montego bay in jamaica and we were very happy when we left. ![]() I would definitely come back and certainly recommend this friendly hotel. The evening has light entertainment also very good but if you don't want to venture out there lots of bars and clubs on the strip but I chose to stay in the hotel and enjoy the atmosphere with the DJ who had us dancing away the night. The cocktails in the main bar well enjoyed where you can sit in or out and listen to my choice of reggae music playing all day. A small but cosy pool area is available and a hot tub. There is a day time grill bar serving Pizza, hot dogs, fritters, chicken, and chips, There is ice cream, fruit snack available. The hotel restaurant was excellent they had a great choice of Jamaica cuisine all inclusive is good value. ![]() Please be aware you have to pay for a lounge chair on the beach. The hotel Location was awesome right across from beach with free access for Guest. All the Staff was very welcoming from reception porter, restaurant and bar staff were all so accommodating and friendly. Montego Bay |2.56km from city center I Stayed with my family of 6 adults in this hotel for a weekend to connect flying from Montego Bay Airport. ![]()
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